Tech Mahindra earns WEF nod for turning AI into scalable impact

Tech Mahindra has been featured in the World Economic Forum’s MINDS report for scaling real-world AI solutions. The recognition places the Indian IT major alongside global leaders for deploying AI at scale across public good and enterprise use cases.

Indian IT major Tech Mahindra has been recognised by the World Economic Forum (WEF) as one of the world’s leading organisations successfully deploying artificial intelligence in real-world applications, joining global peers such as AMD, Siemens and PepsiCo.

The recognition comes as part of the WEF’s MINDS (Meaningful, Intelligent, Novel Deployable Solutions) report, developed in collaboration with Accenture. The report identifies 20 pioneering organisations that are moving beyond pilot projects to deliver high-impact AI solutions across sectors including healthcare, energy, infrastructure, supply chains and public services.

The study analysed hundreds of AI use cases across more than 30 countries and over 20 industries. An independent Impact Council comprising senior executives and domain experts evaluated the cases to identify common traits among organisations achieving scalable AI outcomes.

According to the report, successful AI adopters embed AI into core strategic decision-making, redesign workflows to strengthen human–AI collaboration, invest in robust data foundations, modernise technology platforms and support deployments with strong governance and responsible AI frameworks.

The WEF noted that as AI investment accelerates globally, a widening gap is emerging between organisations that can scale AI effectively and those still struggling to translate experimentation into impact. The report aims to bridge this gap by highlighting practical lessons from proven deployments.

Tech Mahindra was recognised for its work in the “social and public good” category. The company has scaled multilingual large language models (LLMs) that handle around 3.8 million queries each month with 92 percent accuracy, enabling inclusive digital services across countries in the Global South.

Other organisations featured include AMD and Synopsys from the US, EXL Services, and KPMG & SAP in the information technology category. China’s ICBC was listed under financial services, while companies such as Hitachi Rail, Fujitsu, Lenovo and Cambridge Industries were recognised in engineering, construction and infrastructure.

The WEF said the report showcases AI deployments that are already delivering measurable performance gains, demonstrating how organisations can move from experimentation to impact at scale.