Pay LIC Premium Via Whatsapp Bot Also

Hyderabad: In continuation with its commitment towards ‘Digital Transformation’ and introducing customer-centric

digital initiatives, Life Insurance Corporation of India (LIC) CEO & MD Siddhartha Mohanty on Friday unveiled online facility for “Premium payment through WhatsApp bot” in the presence of Managing Directors, M Jagannath, Tablesh Pandey, Sat Pal Bhanoo and R Doraiswamy and other senior officials. This option will provide LIC customers one more alternate option to pay Premium online.

Registered customer portal users can use WhatsApp number 8976862090 to find out the policies which are due for payment and directly make the payment through UPI/Net banking/Cards within the WhatsApp bot. The full Customer journey of identifying policies due for premium till payment and receipt generation happens within the WhatsApp bot.

Speaking on the occasion, Siddhartha Mohanty said that this option would provide ease of operations for LIC customers and will be a handy tool to pay LIC premiums from anywhere, anytime through the fast growing medium of WhatsApp. This option will help to enhance efficiency and productivity ensuring better services to LIC’s customers.