Microsoft Ends Skype, Recommends Users Shift to Teams

Microsoft on Monday ended support for its Skype video calling service, completing a phase-out first announced in February as the company shifts its communication efforts to Microsoft Teams (free).

In a blog post on Feb. 28, Microsoft said retiring Skype would allow it to respond more effectively to evolving user requirements. Since then, the company halted sales of Skype Credit and new calling plans, though subscribers have retained service until the close of their billing periods and can access any remaining credit.

After May 5, paid users will continue to find the Skype Dial Pad on the Skype web portal and within Teams. Between the February announcement and Monday’s deadline, Microsoft provided tools and guidance to ease the move to Teams, enabling users to sign in with their existing Skype credentials and carry over data and settings automatically. Those who opt out of the switch may export chat histories, contact lists and call logs.

Microsoft Teams includes core Skype functions and adds calendar sync and community channels to foster teamwork. The company said it will concentrate development resources on Teams to streamline its collaboration portfolio.

Users seeking alternatives can consider other platforms. Google Meet, available at no cost to anyone with a Google account, supports video sessions for up to 100 participants with 60-minute limits on free calls; paid plans extend durations and add features. Zoom also accommodates up to 100 attendees and offers chat, screen sharing, virtual whiteboard, note-taking and recording with transcripts.