Infosys Revises Bus Schedules to Help Employees Align With U.S. Client Calls
Infosys has revised its employee bus schedules from September 1 to avoid clashes with U.S. client calls, aiming to boost productivity and ease commutes.
Infosys updates its employee bus service schedule to ensure smoother commutes and uninterrupted U.S. client calls.
After a number of employees complained about having trouble handling U.S. client calls while commuting, the IT behemoth Infosys changed its employee bus schedules. On September 1, the revised schedule became formally operative.
The earlier schedules frequently conflicted with U.S. working hours, causing employees to either miss calls or find it difficult to participate while on the road, according to company sources. Teams working with clients abroad experienced a decrease in productivity and an increase in stress as a result.
According to Infosys, the revised bus routes and schedules are intended to encourage the use of its internal transportation system while also better accommodating employees' work obligations. Since many employees live in areas without metro connectivity, the company has been actively encouraging its employees to take company-operated buses to ease traffic on city roads and on campus.
By making this change, Infosys intends to achieve a balance between providing effective customer service and facilitating employees' commutes.
