Higher Ticketing Efficiency With Anti-BOT Systems By Rlys

Hyderabad: In a major leap towards enhancing transparency, security and user experience, Indian Railways has undertaken a comprehensive digital overhaul of its ticketing infrastructure. Through the deployment of cutting-edge anti-BOT systems and integration with a leading Content Delivery Network (CDN) service provider, the Railways has significantly curbed unauthorized automated bookings by unscrupulous agents and improved the access of the web site to the genuine users.

The new system has effectively mitigated all bot traffic, which peaks during the first five minutes of Tatkal. Bot traffic accounts for up to 50 per cent of overall login attempts during this period. This enhancement ensures better accessibility for genuine users. Additionally, 2.5 crore suspected user IDs have been deactivated for booking tickets. A landmark achievement was recorded on May 22, 2025, with the highest-ever per-minute booking of 31,814 tickets, showcasing the robustness and scalability of the upgraded platform.

To further enhance fairness and efficiency, new user protocols have been introduced.