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Hartford opens tech centre in Hyd to drive AI, digital transformation

The centre will offer career opportunities for professionals specialising in AI, data science, cloud architecture, and digital engineering

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Hartford opens tech centre in Hyd to drive AI, digital transformation
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12 Sept 2025 10:25 AM IST

Hyderabad: The Hartford, a leading US-based insurance and financial services company, has announced the opening of its new technology center in Hyderabad. The move marks a major step in the company’s global technology transformation strategy and underscores its commitment to driving innovation, agility, and talent development.

The Hyderabad facility will act as a hub for engineering excellence, with a focus on artificial intelligence (AI), digital transformation, and advanced technology development. Designed to operate in a start-up-like environment, the centre will foster rapid prototyping and cross-time-zone collaboration, complementing The Hartford’s existing US technology centers in Connecticut, Illinois, and North Carolina.

The centre will offer career opportunities for professionals specialising in AI, data science, cloud architecture, and digital engineering.

“This is an exciting time at The Hartford as we accelerate our use of AI as the foundation of innovation in our products and processes,” said Shekar Pannala, Chief Information Officer at The Hartford.

Jeff Hawkins, Chief Data, AI and Operations Officer, added, “We are not just adopting new technologies; we are advancing our digital, analytics, and AI capabilities to deliver faster, more personalised, and reliable customer experiences.”

To ensure seamless setup and operations, The Hartford has partnered with Capgemini, a global leader in business and technology transformation. Hyderabad was chosen for its strong infrastructure, thriving innovation ecosystem, and access to India’s large pool of engineering talent, with over 1.5 million graduates entering the workforce each year.

Founded in 1810, The Hartford is a Fortune 200 company employing over 19,000 people worldwide. With more than two centuries of expertise in risk management and a decade of sustained investment in digital modernisation, the company is leveraging AI and advanced analytics to strengthen decision-making and deliver greater value to businesses and individuals alike.

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