AP CM for governance at the doorsteps of people
The response system (Spandana) in all village and ward secretariats should function from 3 to 5 pm daily to resolve people’s complaints, says Jagan Mohan Reddy
Vijayawada: AP Chief Minister YS Jagan Mohan Reddy on Wednesday underlined the need to ensure governance at the doorsteps of people saying the village/ward secretariats have been introduced to achieve effective implementation of various welfare measures.
During a review meeting on the secretariats at Tadepalli camp office near here, he instructed the officials to fill up the existing vacancies in village and ward secretariats with utmost transparency as in the past and run orientation classes for the staff to make them work towards achieving sustainable goals and turning the State numero uno in the country.
The Chief Minister asked them to bring all Anganwadis into the purview of village and ward secretariats while providing wired broadband connection to all RBKs (Rythu Bharosa Kendras) and village secretariats.
He said the village and ward secretariats were established to bring about revolutionary changes in administration and achieve a strong and able delivery mechanism at every stage. There should be strict monitoring and SOPs (Standard Operating Procedures) starting from the staff attendance to their working to make the village secretariats function and serve the people efficiently.
Reddy said the response system (Spandana) in all village and ward secretariats should function from 3 to 5 pm daily to resolve people's complaints coupled with strict monitoring of the staff functioning department-wise at mandal level and clearly defining the employees' functions to have a strong reporting structure.
The Chief Minister directed the departmental heads to own the village and ward secretariats visit at least two of them every month to consolidate their functioning and make the employees accountable to the people. He ordered the officials to ensure that while resolving the complaints, re-verification should be done by higher authorities.