Jio Network Down: Thousands Report Mobile Data, Signal, and Jio Fiber Outages

Reliance Jio customers across Kerala experienced major network disruptions today, with thousands of users reporting issues related to mobile internet, voice calling, and Jio Fiber broadband services. The disruption began early afternoon and peaked within an hour, leading to widespread inconvenience and user frustration.

📉 Jio Outage Timeline: Over 12,000 Complaints in Under an Hour

The first signs of trouble surfaced around 1:30 PM IST, when users started experiencing network drops and slow internet speeds. According to outage tracker Downdetector, initial complaints were limited to a few hundred. However, by 2:17 PM, the number skyrocketed to over 12,000 reports, indicating a widespread Jio network outage in Kerala.

📊 Breakdown of User Complaints

56% reported issues with mobile data connectivity

29% faced problems with network signal and voice calls

15% were unable to access Jio Fiber broadband services

📱 Users Vent on X (Twitter): “No Service” Messages Flood Screens

Social media platforms like X (formerly Twitter) were flooded with complaints. Users shared screenshots showing "No Service" alerts and blank signal bars, tagging Jio’s official support handle and seeking immediate resolution. Despite the surge in complaints, Reliance Jio has yet to issue an official statement explaining the cause.

📍 Is the Jio Outage Limited to Kerala or Nationwide?

While the majority of outage reports are concentrated in Kerala, some users from neighboring states also reported similar issues. It remains unclear whether the disruption is regional or part of a broader technical glitch.

🛠️ Possible Reasons Behind the Jio Network Disruption

So far, there is no confirmed reason for the outage. Experts suggest it could be the result of:

A backend server issue

An ongoing system upgrade

A network configuration error

Regardless of the cause, this sudden spike in downtime marks one of the more significant outages for Reliance Jio in recent months.

🔄 Temporary Fixes: What You Can Do

Until services are fully stabilized, users can try the following:

Restart the mobile device

Switch airplane mode on and off

Try reconnecting to the Jio Fiber router

Check Jio’s official help portal or Twitter account for updates

✅ Update: Services Restored

As of the latest update, Jio services have been restored. Connectivity appears to be returning gradually across affected regions. Users are advised to monitor their signal and data performance, and report any continuing issues via the MyJio app or customer care helpline.