IndiGo & SpiceJet Flights Face Delays After Major Microsoft Windows Outage Disrupts Airport Check-Ins — Key Updates

Several flights, conducted by the all-mighty IndiGo, SpiceJet, Akasa Air, and Air India Express, were delayed at various airports in India early on December 3 after a significant worldwide failure in Microsoft Windows systems, an occurrence which reportedly disrupted airport check-in and boarding processes.

The PTI reports indicated that all flight schedules were thrown into disarray as airlines were compelled to switch to manual methods due to the system's failure.

In one passenger advisory at the Varanasi Airport, it was stated that:

"Microsoft Windows is experiencing major service outages globally, impacting IT services and check-in systems at airports."

🚨 Airlines Affected & Delays Reported

There have been delays at least for IndiGo, SpiceJet, Akasa Air and Air India Express due to the outages.

The staggering implications could be now seen at the Bengaluru Airport, where IndiGo canceled 42 flights today.

✉️ Official Statement by IndiGo

IndiGo accepted the delays and cancellations, mentioning:

“In recent days, due to some technical issues, airport congestion, and operational requirements, we are running some major delays with aircraft from time to time throughout the day. Our team is dedicated to getting this back on track.”

The airline said it is providing affected passengers a refund or the option of rebooking and also requested all passengers to check out the flight status before heading to the airport.

🔗 Read live status of your flight IndiGo:

https://www.goindigo.in/check-flightstatus.html

🛫 A Response from the Airport Authority:

Delhi International Airport Ltd (DIAL) confirmed the operational problems through a post on X at 7:40 A. M., reading:

"Some domestic airlines are currently experiencing operational challenges and may lead to delays. Our on-ground teams are working with stakeholders to ensure smooth passenger handling."

There has been no official statement from Microsoft, or indeed any other airline, regarding the cause of the outage.

🔍 What Happened to Cause the Disruption?

International airport IT networks were crippled by a global Microsoft Windows outage.

Automatic check-in and boarding systems went offline only momentarily.

Airlines adopted manual processing, raising concerns about crowded terminals and delays.

Further details are expected to be released with the issuance of an official statement by Microsoft.

- ✔️ Keep checking flight status online before setting off for the airport

- ✔️ Prepare for a possibility of arriving at the airport much earlier than usual due to processing done manually

- ✔️ Keep following airline notifications through SMS, e-mail, etc.