CAIT raps for misusing user data for 'selfish motives'

New Delhi: Global e-commerce giant Amazon, which is supposed to be a mere bridge between buyer and seller, is indulging in practices which are in "gross conflict of interest", alleged the Confederation of All India Traders. It further alleged that the e-commerce firm has been copying third party user data and misusing it for its own "selfish motives".

"This data, which rightfully belongs to the user and is only for the use of third-party sellers, has been misused by Amazon which first copies this data and then creates its private labels on the basis of such data," it said in a letter to the Ministry of Consumer Affairs.

It goes on to say that this data provides an indication about the consumer buying in terms of tastes and trends and is of immense value to the party sellers, which are being devoid of them by the e-commerce firm Amazon, it alleged in the letter.