Skills Gap Analysis: Identifying and Addressing Workforce Needs
The HGV driver shortage is more than just a statistic—it’s something logistics managers and transport businesses across the UK feel every single day. Deliveries missed, contracts delayed, staff pushed to breaking point. But beneath the surface, the deeper issue isn’t just about numbers. It’s about readiness. Insite, a leading provider of driver training and workforce development, is tackling this skills gap head-on—offering practical, people-focused solutions that build ability, not just fill seats.
A Problem That Hits Home
According to the Department for Education, over 2.5 million jobs in the UK are currently critically understaffed. For fleet operators, that’s not a line in a report—it’s the truck that sat idle this morning, or the overtime you had to approve (again) to cover staff shortages. Meanwhile, the Office for National Statistics shows that 1 in 5 workers are overqualified for their roles. That’s not just a mismatch—it’s a missed opportunity.
Many people want to work. They just don’t have the right training to get started. We’ve seen it first-hand—experienced van drivers turned away from HGV roles because they lacked the right licence. Insite’s Skills Bootcamps are built to close that gap. Fully managed and designed around clarity, they guide candidates from interest to qualification with minimal fuss.
James Clifford, Chief Executive Officer at Insite, explains, “We recently worked with a transport company that had been stuck with seven open driver roles for months. They joined our Bootcamp and within six weeks, those trucks were moving. That’s the power of targeted, skills-first training.”
From day one, Insite ensures drivers know what’s expected—and what they’ll get in return. The approach is clear, focused, and supported from start to finish. One fleet manager shared, “We were stuck in a cycle—people were dropping out mid-training because they felt lost. With Insite, drivers feel looked after. We’re retaining more people and getting them road-ready faster.”
More Than Just Training—It’s a Partnership
Insite’s trainers aren’t just instructors—they’re translators of complex requirements, mentors who meet learners where they are, and motivators who help them finish strong. One driver told us, “My trainer treated me like I mattered—not just a number to push through.” That care, that connection, is how confidence grows.
And the learning doesn’t stop in the classroom. Insite pays close attention to what businesses are facing on the ground. When a haulier in Yorkshire raised a specific licensing issue affecting their drivers, the team took it seriously—and made the needed adjustments within a matter of days. It’s that kind of responsiveness that turns a training provider into a real partner.
Each stage of Insite’s training is built to remove roadblocks. The medical and provisional licence process sets the foundation. The theory and hazard perception modules build knowledge and situational awareness. Behind-the-wheel Category C and C+E training then transforms that knowledge into practical, job-ready ability. CPC modules round it off—ensuring drivers not only qualify, but fully understand safety, compliance, and professionalism on the road.
Insite’s message to UK businesses is simple, the skills gap isn’t just about shortage but about giving people the tools to rise to the challenge. And that’s exactly what Insite is here to do.