TCS to drive IT transformation for Kalmar with AI-powered delivery model

Tata Consultancy Services has been selected by Kalmar as its strategic IT partner to consolidate and modernise its global IT operations, creating an AI-driven, integrated service delivery model that enhances efficiency, employee experience, and long-term digital resilience.

Tata Consultancy Services (TCS), one of the world’s leading IT services, consulting, and business solutions providers, has been chosen by Kalmar Oyj, a global leader in heavy material handling equipment and services, to lead a comprehensive transformation of its global IT landscape. The partnership marks a major step in Kalmar’s digital evolution as it aims to build a future-ready, agile, and AI-first enterprise.

Announced on January 22, 2026, from Helsinki and Mumbai, the collaboration will see TCS consolidate Kalmar’s fragmented IT environment into a single, integrated service delivery model. This transformation is designed to reduce operational complexity and costs, enhance service reliability, and significantly improve the digital experience of Kalmar’s global workforce.

A Unified Vision for Global IT Transformation

Kalmar operates across more than 120 countries and employs approximately 5,200 people worldwide. As the company continues to grow and evolve in an increasingly digital and sustainability-driven industrial landscape, the need for a modern, scalable, and intelligent IT foundation has become critical.

Under this strategic partnership, TCS will establish a unified digital core for Kalmar by integrating application maintenance and development, end-user services, infrastructure management, and hybrid cloud operations into a single, cohesive delivery framework. This consolidated approach will replace siloed systems and processes, enabling Kalmar to operate with greater agility and consistency across its global footprint.

The transformation will be powered by AI-led operations, ensuring that Kalmar’s IT systems are not only efficient today but also adaptable to future technological shifts.

AI-Driven Operations and a Unified Command Centre

A key pillar of the engagement is the introduction of an AI-driven operations framework supported by a unified command centre. This centralized setup will provide enhanced observability across Kalmar’s IT ecosystem, allowing for real-time monitoring, faster issue resolution, and improved service reliability.

By leveraging AI and advanced analytics, TCS aims to proactively identify potential disruptions, reduce downtime, and streamline operational workflows. The unified command centre will also help simplify governance and decision-making, offering Kalmar a single source of truth for its global IT operations.

This approach is expected to significantly reduce operational complexity while improving responsiveness to business needs.

Enhancing Employee Experience Through AI

Beyond infrastructure and systems, the partnership places a strong emphasis on people. TCS will work closely with Kalmar to enhance the digital experience of its 5,200 employees by leveraging AI to improve human-machine collaboration.

Smarter end-user services, intuitive digital tools, and AI-assisted support models will help employees work more efficiently, reduce friction in daily tasks, and improve overall productivity. By focusing on employee experience, the transformation aims to support Kalmar’s workforce in adapting to new ways of working while fostering innovation and engagement.

This people-centric approach reflects a broader shift in enterprise IT, where technology is increasingly seen as an enabler of employee satisfaction and business performance.

Enabling a Perpetually Adaptive Enterprise

At the heart of the collaboration is the shared goal of enabling Kalmar to become a “perpetually adaptive enterprise.” Through continuous innovation and scalable digital foundations, TCS will help Kalmar remain resilient in the face of market changes, evolving customer demands, and rapid technological advancements.

The AI-first digital core being built through this engagement will allow Kalmar to quickly adopt new technologies, optimize processes, and drive innovation across its operations. This adaptability is especially critical in industries such as logistics, ports, and heavy manufacturing, where efficiency, reliability, and sustainability are key competitive differentiators.

Leadership Perspectives on the Partnership

Tero Lehtonen, Chief Information Officer at Kalmar, highlighted the strategic importance of the partnership and the confidence built through previous collaborations with TCS. He noted that the decision was driven by TCS’s proven ability to establish a modern, agile, and AI-first IT foundation aligned with Kalmar’s long-term strategic goals.

Subhadipta Samantray, Country Head of TCS Finland, described the engagement as a strong endorsement of TCS’s capability to support global organizations through complex post-separation transitions and digital transformation initiatives. He emphasized TCS’s deep contextual knowledge, strong local presence in the Nordics, and global AI leadership as key factors in supporting Kalmar’s future growth.

Arun Pradeep Surendra Mohan, Business Head – Travel & Logistics, EMEA at TCS, added that the focus of the engagement is to build a resilient and scalable digital core. By combining Kalmar’s industry context with TCS’s AI expertise and integrated delivery model, the partnership aims to simplify IT operations, strengthen resilience, and enhance long-term competitiveness.

TCS’s Strong Nordic Footprint

TCS has maintained a strong presence in the Nordic region since 1991, serving clients across Finland, Sweden, Denmark, and Norway. With around 20,000 consultants in the region, TCS brings deep regional understanding alongside global delivery capabilities.

Innovation remains central to TCS’s Nordic strategy. Its TCS Pace™ Studio in Stockholm provides customers with access to the company’s broader Pace™ ecosystem, enabling co-innovation and rapid experimentation with emerging technologies such as AI, automation, and cloud computing.

This combination of local expertise and global scale positions TCS as a trusted partner for Nordic enterprises undergoing digital transformation.

About Kalmar: Driving Global Supply Chains

Kalmar is a globally recognized provider of heavy material handling equipment and services, playing a critical role in supply chains across ports, terminals, distribution centres, manufacturing facilities, and heavy logistics operations. Headquartered in Helsinki, Finland, the company operates in over 120 countries and reported sales of approximately EUR 1.7 billion in 2024.

With a vision to be the forerunner in sustainable material handling solutions, Kalmar continues to invest in innovation, digitalization, and efficiency to support customers in building more resilient and environmentally responsible supply chains.

About Tata Consultancy Services

Founded in 1968, Tata Consultancy Services is a global leader in digital transformation and technology services, rooted in the values and heritage of the Tata Group. With a workforce of over 580,000 professionals across 55 countries and 202 service delivery centres, TCS partners with some of the world’s most prominent organizations to help them navigate technological change.

TCS is known for its ability to scale emerging technologies—from mainframes to cloud and artificial intelligence—while building long-term client relationships that span decades. The company is also recognized globally as a top employer and a strong advocate for sustainability, health, and community empowerment through initiatives such as its sponsorship of major international marathons.

Through its partnership with Kalmar, TCS reinforces its role as a strategic transformation partner, helping global enterprises modernize their IT foundations, empower their workforce, and stay competitive in an increasingly AI-driven world.