E-com Dark Patterns Under Govt Lens

New Delhi: In protecting consumer rights and ensuring a transparent and trustworthy marketplace, Union Minister for Consumer Affairs Pralhad Joshi is slated to address consumer concerns regarding dark patterns in a high-level stakeholder meeting on Wednesday. The meeting in the national capital also aims to explore more effective solutions to tackle the issue.

All major e-commerce platforms, working in food, travel, cosmetics, pharmacy, retail, clothing and electronics sectors will participate in the meeting, according to a statement by the Ministry of Consumer Affairs. Dark patterns erode consumer trust, distort fair market dynamics, and pose a serious threat to the integrity of digital commerce. The Department of Consumer Affairs has taken several significant steps to combat the dark patterns.