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Demand for AI skillsets on the rise post ChatGPT

Companies are using ChatGPT to write codes, copywriting and content creation, customer support, and prepare meeting summaries among others

Demand for AI skillsets on the rise post ChatGPT
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Demand for AI skillsets on the rise post ChatGPT 

- Indian IT players started leveraging generative AI for executing projects

- It intends to increase productivity in automation

- Experts rule out possibility of job losses due to generative AI

- Infosys using ChatGPT in client situation

This (ChatGPT) will not impact coder. Human mind is the most flexible and can adapt very well, Narayana Murthy, Founder of Infosys, said recently adding that people will use the platform creatively and smartly for better purposes

Bengaluru: Spate of innovations in the space of generative AI (artificial intelligence) has prompted IT firms to train and hire employees with such skill sets. HR experts said that generative AI like ChatGPT has created a surge in interest for AI skills as both IT firms and their customers are curiously using this platform for resolving problem statements.

Though artificial intelligence (AI)-based applications have been in use for decades now, the launch of OpenAI’s ChatGPT in November last year has been widely seen as a breakthrough in the generative AI space.

“There is a lot of demand for AI-related skills at this point of time. Many companies are looking out for such skillsets given the interest,” said Supaul Chanda, Global Business Head, Otomeyt.

Currently, companies are using ChatGPT to write codes, copywriting and content creation, customer support, and prepare meeting summaries among others. Many investors see it as a disruptive innovation with a potential to eliminate millions of knowledge worker jobs, disrupt trillion-dollar industries, and fundamentally change the way we learn among others.

Indian IT players have already started leveraging generative AI like ChatGPT for executing projects.

Infosys, which was one of the early investors in OpenAI, said that it has started using the innovation in client situation. “We have examples where we are using ChatGPT with client situations and that is starting to further increase productivity in automation,” said Salil Parekh, CEO of Infosys.

Amid fears of job losses due to ChatGPT kind of generative AI, many industry veterans have ruled out the possibility. “This (ChatGPT) will not impact coder. Human mind is the most flexible and can adapt very well,” Founder of Infosys, Narayana Murthy said recently adding that people will use the platform creatively and smartly for better purposes.

TCS management has also allayed concerns about replacement of current workers due to the new platform. “It (generative AI) will be a co-worker. It will be a co-worker and that co-worker will take time for them to understand the context of the customer,” Milind Lakkad, the chief human resources officer (CHRO) of TCS said recently.

Meanwhile, companies have started training employees on the new platform for leveraging it for project execution. Experts are of the opinion that low code-no code platforms see a surge leveraging the platform.

Debasis Mohapatra
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