GMR Hyderabad International Airport launches self-baggage drop facility

Hyderabad: GMR Hyderabad International Airport has recently introduced the Self-Baggage Drop facility near Gate Entry Number 9. To enhance efficiency and seamless travel, the airport has installed eight fully automated self-baggage machines. These machines are equipped with scanners, scales and sensors enabling passengers to complete their baggage check- in facility in 45-60 seconds.

Speaking about the new service, Pradeep Panicker, CEO, GHIAL said, “We are happy to add another convenience of the new self-baggage facility for passengers transiting through the Hyderabad airport. This will further ease travel and enhance their travel experience. The technology integration of the self-bag drop and check in process makes travel faster and simpler. As we continue to invest in new- age technologies, we remain committed to provide a delightful travel experience for all our passengers.”

A quick guide to using the Self-Bag Drop:

Step 1: Self Check In

Passengers approach a self-check-in kiosk to print the boarding pass. At the kiosk they select the baggage option, provide the details such as the number of bags, weight and print the bag tag.

Step 2: Self Bag Drop

Post baggage tagging, passengers proceed to the self-bag drop unit. They place the baggage on the conveyor belt and scan the barcode on their boarding pass to initiate the bag drop process. The self-bag drop unit performs checks on the bag, and if everything is in order, it processes the bag and sends a confirmation to the airline. If the baggage does not meet the required criteria, the self-bag drop unit rejects it and will prompt the passenger to seek assistance from a check-in agent.

In case of excess baggage, the passenger will need to approach the baggage counter of the airline. Initially, the self-baggage drop facility has been rolled out for Indigo Airlines passengers travelling to Bangalore and Chennai.

GMR Hyderabad International Airport Limited (GHIAL) is a joint venture company promoted by the GMR Infra (63 per cent) in partnership with Airports Authority of India (13 per cent), Government of Telangana (13 per cent) and Malaysia Airports Holdings Berhad (11 per cent). The Company was incorporated to design, finance, build, operate and maintain a world class Greenfield airport at Shamshabad, Hyderabad. Hyderabad airport was commissioned in a record time of 31 months in March 2008, with an initial capacity of 12 million passengers per annum (MPPA) and 1,50,000 MT of cargo handling capacity per annum. The Project has the flexibility to increase capacity to accommodate over 40 MPPA and shall be developed in a phased manner.