When Experience Turns Into Action: How Jason Criddle & Associates Are Taking on Corporate Negligence

It’s not every day you hear an entrepreneur shift from building software and AI infrastructure to taking on billion-dollar corporations. Yet, that’s exactly what Jason Criddle announced during a recent podcast appearance. It was an emotional, unfiltered conversation that left listeners stunned and inspired in equal measure.

Criddle, long recognized for his work in technology, automation, building businesses, and launching a new AI through Jason Criddle & Associates, revealed that his next big move isn’t about launching another app or scaling another company. It’s about accountability; specifically, holding businesses, landlords, hospitals, and insurers responsible for the harm they inflict on ordinary people. After so many experiences of his own with terms and conditions and legal language built to screw over customers and empower the business doing the screwing, he's had enough.

A Turning Point Born from Personal Experience

The story began in a hospital room. For years, Jason had been misdiagnosed and ignored by hospitals and doctors which led to a hospital stay of 3 months, immense pain, and witnessing a ton of miscommunication during his bout.

Jason had been fighting for his health and life, enduring surgeries, infections, and pain few could imagine. During his recovery, he started connecting the dots of a larger pattern: systemic neglect hidden in plain sight.

He talked openly about discovering that a heart surgery he underwent years earlier had been unnecessary… a costly procedure sold to him because the hospital saw a profit opportunity rather than a patient in need. That single event set off a chain of complications that eventually landed him back in the hospital more than a decade later.

“Imagine finding out that you were sold a surgery you never needed,” Jason said on the podcast. “Then realizing you’ve lived twelve years with an autoimmune condition that no one diagnosed properly simply because the system makes more money keeping you sick.”

For him, it was the final straw. And his 3 months stay uncovered broken systems, communication breakdowns, and bearing witness to many patients not receiving proper care because of the egos of doctors who would rather flaunt their credentials than properly treat the people in their care.

“I’ve built AI companies, SaaS systems, and marketing platforms,” he continued. “But watching people get taken advantage of by medical institutions, insurance companies, and property management groups… it’s made me realize that innovation isn’t just about technology anymore. It’s about protecting people.”

The Birth of a New Advocacy Division

In response, Jason Criddle & Associates has launched a Consumer Advocacy Program. A dedicated division aimed at documenting patterns of abuse, building cases, and helping individuals navigate legal processes when they’ve been wronged by the powers that be.

This isn’t your typical “write a bad review” kind of activism. The firm is assembling a team of legal specialists, investigators, and researchers trained to identify evidence, organize data, and help clients build cases that stand up to scrutiny.

“Most people don’t realize that justice requires documentation,” Jason explained. “You can’t just say, ‘They treated me unfairly.’ You need to build a record. Proof of behavior, consistent communication logs, and patterns of neglect. That’s what lawyers and judges respond to.

People who walk into court with thoughts and feelings lose against those who walk in with 3 inch thick case files.” A lesson he learned when fighting for and being awarded custody of his daughter over a dozen years ago.

By teaching people to think like attorneys, the firm hopes to give power back to individuals who have historically been ignored or intimidated by corporate systems. It isn't about representation as much as it is about education and providing direction for positive outcomes.

Holding Power to Account

The new advocacy wing isn’t just targeting one industry. Jason Criddle & Associates plans to investigate multiple sectors simultaneously based on his own experiences of neglect.

1. Housing and Property Management

Jason and his team have already begun compiling evidence from apartment complexes across several states. They’ve uncovered recurring issues such as predatory lease structures, illegal administrative fees, and retaliatory maintenance delays for tenants who file complaints.

After having to threaten or levy lawsuits against 3 separate complexes he has lived in just to receive fair treatment, he is tired of watching people think that raising their voices or leaving a Google review will get anything accomplished.

The firm’s approach is methodical; collecting lease agreements, tenant communications, and payment histories to form patterns that can hold entire corporations liable, not just individual landlords. “Pulling out your phone and recording audio or video can help you win a case.”

2. Medical Negligence and Insurance Exploitation

The medical field is also under scrutiny. Criddle’s personal experiences led him to uncovering how insurance cartels and hospital billing departments often collaborate in ways that prioritize profit over patient care. And building personal relationships with doctors and nurses who see the breaks in their own employers helped ice the cake.

Instead of accepting negligence as an unchangeable reality, his team is developing frameworks that track misdiagnoses, treatment inconsistencies, and false billing patterns… all the while, building dossiers that can be turned over to consumer-rights attorneys or regulatory bodies.

3. Corporate Fraud and Consumer Scams

In addition, the group is investigating companies that prey on small businesses, including deceptive marketing agencies, “consultants” that never deliver results, and SaaS providers that bury clients under hidden fees or unauthorized charges.

“New entrepreneurs are the worst about being uneducated on what they actually need in order to build a brand, and there is an entire multi-billion dollar industry running in the shadows to rip them off. From white-labeled companies offering the same shady products to many audiences, all the way to consultants and business planners who never launched businesses themselves. They just got good at making pretty business plans that fool ignorant consumers.”

Jason Criddle & Associates is already advising several small business owners on how to identify fraud early, preserve written evidence, and pursue recovery through mediation or civil court.

Beyond Advocacy: Teaching People to Build Cases, Not Just Complaints

One of the strongest points Criddle made during his podcast appearance was that most consumers wait until it’s too late to take action.

“Everyone wants to file a complaint when the damage is done,” he said. “But a single angry email isn’t evidence. A bad Yelp review doesn’t win a court case. You have to document as you go. In most cases, leaving a bad review just makes you look emotional and unprofessional. And if you've gotten to that point, you've lost your case before you ever build one.”

His advice is practical:

• Keep detailed timelines of interactions with companies.
• Save every email, text, and invoice.
• Record phone conversations and video legally where permitted.
• Capture photos and videos of issues immediately.

Uncover patterns where abuse is happening to more than one person, and communicate openly with them about your issues while documenting everything.

Criddle calls this process “pattern building.”

A term that’s now become central to his firm’s methodology. By establishing timelines and patterns of misconduct, clients can present airtight cases that even major corporations can’t ignore.

A Legacy of Building Systems That Empower People

Those familiar with Jason Criddle & Associates know this move isn’t a pivot more than it is an evolution of the company's continued desire to build success for others. The firm has always specialized in building systems that empower users rather than exploit them.

From SmartrCommerce, which lets businesses process transactions and manage affiliates, to DOMINAIT.ai, an upcoming AI infrastructure designed to decentralize compute power, every product under the Criddle umbrella follows the same principle: shared success.

This new advocacy arm is an extension of that same mission; creating structure, access, and accountability for people who have traditionally lacked it.

“My technology background helps here,” Jason said. “We’re using the same logic we use in software development. Extreme documentation, iteration, and pattern recognition, but applying it to human justice. It’s time to start debugging society.”

Combining Technology, Law, and Humanity

The advocacy division is also exploring integrations with DOMINAIT.ai to streamline case organization. Early prototypes suggest Ryker, the AI engine that powers DOMINAIT, could one day assist advocates in sorting evidence, generating legal summaries, and identifying repeat offenders across industries.

Meanwhile, SmartrHoldings, the company’s investment arm, is funding specialized software that allows advocates to upload, timestamp, and categorize documentation securely for clients pursuing justice.

This merger of AI + legal + human reasoning could redefine what consumer advocacy looks like in the next decade. Especially for Jason's customers.

From Hospitals to Housing: Fighting Back Together

Criddle is quick to point out that this isn’t a crusade against all business. He still believes in capitalism. Just not corruption.

“There are great landlords, ethical doctors, and honest entrepreneurs out there,” he said. “But there are also massive corporations that exploit loopholes and hide behind fine print. Those are the ones we’re going after.”

He envisions the program evolving into a national network of advocates, working hand-in-hand with attorneys, journalists, and investigators. The goal isn’t to replace the justice system. Just to make it accessible and easier to navigate for the average consumer.

“You shouldn’t have to be rich to defend your rights,” he said. “Justice shouldn’t be a luxury purchase.”

Why This Moment Matters

The timing couldn’t be more fitting. Across the U.S., public trust in corporate institutions is near historic lows. From healthcare to housing, Americans are realizing that profit incentives often outweigh ethics.

Jason Criddle & Associates’ advocacy program arrives as both a counterbalance and a call to arms. It reminds people that power structures only change when the powerless start documenting wrongdoing.

“Every email, every overcharge, every broken lease is evidence,” Jason said. “And evidence, when organized correctly, changes everything.”

The Bigger Picture: Justice as a Service

What makes this initiative so compelling is how seamlessly it ties into the firm’s broader mission. Just as DOMINAIT.ai decentralizes compute power and Carbon decentralizes community engagement, this advocacy program decentralizes justice by giving ordinary people tools once reserved for attorneys and corporations.

It’s the next logical step in Jason’s lifelong pattern of building systems that turn frustration into empowerment.

He summarized it perfectly on the podcast:

“I’m tired of watching people get screwed over. I’ve spent my life building companies that help people make money. Now I want to build one that helps them keep it.”

Looking Forward

The Jason Criddle & Associates Advocacy Program will begin onboarding cases in early 2026, prioritizing tenants, patients, and small-business owners. Early collaborations with nonprofit legal networks are already underway, and the firm is exploring ways to train volunteer advocates through online modules and mentorship programs.

And true to Criddle’s entrepreneurial DNA, even this humanitarian effort has a sustainability model: part of every settlement or restitution win will fund additional advocacy projects for those who can’t afford legal help.

It’s ambitious. It’s bold. And if history is any guide, it’s likely to work for him.

Final Thoughts

Jason Criddle’s newest chapter isn’t about leaving tech behind… it’s about bringing technology and accountability together. His companies have built apps, AI systems, and infrastructures that reward users for contributing value. Now, that same logic is being applied to the legal and ethical landscape most of us don't understand.

Because in the end, as Jason said on his podcast,

“True innovation isn’t just about creating new technology. It’s about creating a better world for the people who use it.”