API Holdings partners IBM Instana

Hyderabad: API Holdings Limited (API), a digital healthcare platform announced their collaboration with IBM to harness the power of AI-driven automated observability to proactively manage their application stack using IBM Instana. The firm is the parent company of the entities owning leading brands such as PharmEasy, Thyrocare, and Retailio.

Vivek Kumar Singh, VP-Engineering, API, said: “IBM Instana has become our command center for incident management - intuitive, developer-friendly, and powerful. From real-time alerts to precise root cause analysis, it plays a central role in maintaining our application uptime ultimately enhancing customer trust. A high confidence on application monitoring and uptime has made more time for our Tech teams to innovate and perform higher value work like rapidly launching new services on its platforms.”

Viswanath Ramaswamy, VP-Technology, IBM India & South Asia, said: “Succeeding in today’s competitive digital healthcare sector demands always-on performance and instant incident resolution. Our work with API exemplifies how having insights-driven visibility of application and infrastructure environments can enable healthcare businesses drive productivity, innovate at pace, stay resilient, and continually deliver value to customers.”